Privacy & Data Protection Policy

1. Overview

Cosmos Pocket Rocket is committed to protecting your privacy. This policy explains how we collect, use and safeguard your personal information when you visit our website or place an order.

GDPR Compliance (Ready to Paste)

GDPR Compliance

Cosmos Pocket Rocket complies with UK GDPR (General Data Protection Regulation). This means we follow strict rules about how your personal information is collected, used and protected.

Under GDPR, you have the right to:

  • Know what information we collect
  • Understand why we collect it
  • Request a copy of your data
  • Ask us to correct or delete your information
  • Withdraw consent for marketing at any time
  • We only collect the information needed to process your order and deliver your items. We do not store payment details, and we do not share your information with third parties except for secure payment processing and delivery services.
  • f you would like to request, update or delete your information, please contact: info@cosmospocketrocket.co.uk

2. Information We Collect

We only collect the information necessary to process your order, including:

  • Name
  • Delivery address
  • Email address
  • Order details

We do not collect or store payment information. All payments are handled securely by our payment provider.

3. How Your Information Is Used

We use your information to:

Provide customer support

Process and deliver your order

Contact you about your purchase

  • Send order confirmations and dispatch updates

We do not use your information for marketing unless you explicitly opt in.

4. Data Storage

We do not store your personal details beyond what is required for order fulfilment. Your information is kept securely and only for as long as necessary to complete your purchase.

5. Sharing Your Information

We do not sell, trade or share your personal information with third parties. Your details are only shared with:

  • Our payment provider (for secure checkout)
  • Our delivery partners (to deliver your parcel)

No other parties receive your data.

6. Cookies & Website Tracking

Our website may use basic cookies to:

  • Improve your browsing experience
  • Remember your basket
  • Help the site function correctly

We do not use cookies for advertising or tracking behaviour.

7. Email Communication

We will only email you for:

  • Order confirmation
  • Dispatch notifications
  • Customer service replies

You will not receive marketing emails unless you choose to subscribe.

8. Your Rights

You have the right to:

  • Request a copy of the information we hold
  • Ask us to delete your information
  • Correct any inaccurate details

To request this, email: info@cosmospocketrocket.co.uk

9. Children’s Privacy

We do not knowingly collect information from children. All purchases must be made by an adult aged 18 or over.

10. Security

We take reasonable steps to protect your information, including:

  • Secure payment processing
  • Encrypted website connection (SSL)
  • Limited access to customer data

11. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page.

12. Contact Us

For privacy or data questions, please contact: info@cosmospocketrocket.co.uk

© 2026 Cosmos Pocket Rocket

All content, product designs, images and creative materials are the property of Cosmos Pocket Rocket. Unauthorised copying, reproduction or distribution is not permitted.

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